What time do the conference doors open? 
The conference doors open at 8.30am every morning & 6pm every evening. The Townsville Stadium's foyer area is open throughout the day and provides easy access to restrooms at all times.

How do I collect my Conference Armband? 
Your Conference Armband is your access to the Conference Sessions and you can collect your armband at the Check-in Desk in the Foyer. To avoid the line-up we encourage people to take advantage of Early Check-In on Thursday 3rd August between 2pm & 4pm. 

What do I do if I lose or damage my Conference Armband?
If you lose or damage your Conference Armband, please come see us at the Registration Desk in the Foyer to arrange a replacement. Please understand there is a replacement fee of $5 per armband. 

Is there anywhere I can buy food at the stadium?
There is a kiosk onsite with a large variety of food & beverages available for sale. We encourage everyone to stay on the premises for the breaks so you don't miss out on the next session. You are also welcome to bring your own packed food if you prefer. Tea & Coffee stations are available for a gold coin donation.

Where is the nearest ATM?
There is an ATM in the foyer at the RSL Stadium, making things so much easier for all our delegates. If needed, there is also another ATM at The Precinct, an urban village of restaurants, bistros & gourmet stores which is only a 5min drive away.

I've seen people wearing Shine T-Shirts. Where can I get one?
Our Shine Shirts can be purchased at the Resource Expo. There is also a Koorong store, CD/USB orders of Conference Sessions, Guest Speaker Resources, Shine Merchandise, as well as 2018 Registrations.

Is there parking nearby?
The RSL Stadium has great onsite parking (including handicapped spaces) making car parking easier than ever before at Shine Conference.

I'm from out of town, is there any public transport I can use?
We recommend using a taxi as an alternative to public transport. Call 131 008 or go to There is a public bus service in Townsville, however bus timetables can experience delays. Please keep this in mind if you need to use public transport so you don't miss any of the conference sessions.

Can I purchase recordings of the sessions?
You can order the conference sessions in the Resource Expo. They are available on CD or USB.

Where is the Mother's Area?
The Mother’s Area is located at the back of the main arena. This area provides a quiet, comfortable space for you to tend to your baby’s needs while still bring able to hear the conference sessions.

If my kids are quiet, can they sit with me during the conference sessions?
Unfortunately only children under the age of 18 months are permitted in the conference sessions.  

Is there a place at the conference where I could store my luggage?
For security reasons we ask that you do not leave bags unattended in the venue. For the same reason, we are also unable to store your luggage on the premises.

If you are visiting Townsville and will be staying in the city on Sunday, we would like to invite you to the 10am Service at Life Church with Ps Debbie Prescott. Life Church is located on 153 Dalrymple Road Garbutt.

On Sunday Night you are also invited to the 6pm Service at Life Church with Ps Debbie Prescott.

Please understand that conference details on this page are subject to change